Administrative Support

The Helios International Office Wiesbaden (HIO) offers assistance to our international patients, before, during, and after their treatment.

We provide advice regarding your treatment and examination plan, financing as well as organizing your stay to make it as easy and comfortable as possible.


As the central point of contact for international patients we are also the contact partner for external partners such as other hospitals, physicians, international insurance companies and embassies.


Our service:


  • Checking and reviewing all incoming inquiries with our medical specialists
  • Setting up treatment plans and cost estimates based on the specialist's recommendation
  • Assisting in organizing your stay in Wiesbaden, like hotel recommendations, transfers or interpreter services
  • Issuing visa invitation letters for the visa application
  • Assisting in the communication with insurance companies and embassies before and after the treatment