Our service to you

Plan your treatment

You would like to know how to start the planning of your treatment?

  • Please send us your personal data (view checklist ) as well as all current medical records (reports, discharge summaries, images – not older than 3-6 months) by email: hio@helios-gesundheit.de

  • If further information is needed, we will get in touch with you immediately.

  • All medical records are reviewed and evaluated by our medical specialist.

  • Based on the specialist’s recommendation we send you a preliminary treatment plan and non-binding cost estimate.

  • As soon as you decide to start your treatment, the amount stated in the cost estimate has to be transferred to us as a 100% prepayment before admission.

  • We support you by issuing an appointment confirmation or invitation letter to obtain your visa. Of course we also support you in organizing your trip, if necessary (transfer from the airport, accommodation for you or your relatives, interpreter service etc.).

  • Please feel free to contact us, if you have any questions regarding your stay in Wiesbaden.

  • During your stay our international team is at your service for any questions or assistance.

  • After your discharge, we take care of translating your medical records (if required) and to
    present you the final for your treatment.

  • Of course we assist you in organizing your transfer back to the airport or hotel if you wish.

  • Even after your discharge, we are available for you and assist you in case there is anything you might need from our side.