About Helios

Complaints

The satisfaction of our employees is at least as important to us as the satisfaction of our patients. Therefore, we offer you professional complaints management.

How do you file a complaint?

If you would like to file a complaint, contact the person concerned first. If this is not possible, you can also use the form below:

Your complaint will be treated as confidential. You do not have to worry that your superiors will be contacted without you knowing.

A Helios staff member will contact you personally within 48 hours after receipt of your complaint. Confidentiality is guaranteed. Only then will you decide together what to do.

* First name

* Last name

* Email

Telephone (cell/mobile phone)

Telephone (land line)

Clinic location

Station / department

Your message

Consent*

I hereby consent to the collection of my data, as provided above, for the purpose of contacting me.

I have read and accept the information on data protection (www.helios-gesundheit.de/).

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